ShiftPulse
SIGN IN AGENCY TRIAL
For human-centric care agencies

Run every shift, visit, and claim on one pulse.

Solo group homes to multi-site networks — scheduling, care delivery, EVV, compliance, and billing in one platform, with governed AI that drafts the busywork and keeps a human in charge.

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HIPAA compliant 21st Century Cures Act EVV 99.2% EVV compliance
app.shiftpulse.io —
S
ShiftPulse
Brightpath Care Group
Owner · Amara J.
AJ
Overview
Operations
Staff Portal
Signed in as
Amara Joseph
Brightpath Care Group · Owner
Agency Portal
Good evening, Amara
Friday, July 17, 2026 · 20 shifts today · 0 completed · 3 in progress
8 alerts
BC
Brightpath Care GroupActiveProfessionalMulti-Service
Amara Joseph (Owner) · admin@shiftpulse.com · 2800 SW 37th Ave, Miami, FL
6
Staff
21
Clients
3
Locations
Shifts Today
20
Open Shifts
2
In Progress
3
Hours
28
Care Plans
5
Medications
42
Today's Operations
Real-time shift status
15%
Care & Clinical
Care plans, meds & assessments
5 Active Plans0 Drafts
Workforce
Staff, timesheets & compliance
6 Total Staff1 Pending Timesheets
Agency Portal
Scheduling
Week of Jul 14 – 20 · 94% coverage
Post open shiftAuto-fill week
MON 14
8a – 4p
Oakview · D. Chen
4p – 12a
Oakview · A. Davis
TUE 15
8a – 4p
Sunrise · M. Gomez
WED 16
9a – 3p · OPEN
Sunrise · +$2/hr bonus
3p – 11p
Sunrise · F. Diagne
THU 17
8a – 4p
Oakview · D. Chen
FRI 18
Swap pending
Oakview · R. Brooks
7a – 3p
Maple · J. Torres
SAT 19
7a – 3p · OPEN
Weekend diff +$1.50
SUN 20
8a – 4p
Sunrise · M. Gomez
94% coverage 2 open shifts 1 swap pending 0 ratio conflicts Conflicts checked against availability & credentials ✓
Agency Portal
Care Plans
Manage comprehensive care plans for all clients
Nursing Designer+ New Care Plan
Total Plans
6
Active
6
Draft
0
Expiring Soon
1
Avg Completion
0%
Active Shifts (3)· Live
DC
David Chen HHA
2h 39m · Scheduled
+ Add TaskClock Out
FD
Fatou Diagne RN
9h 29m · Scheduled
+ Add TaskClock Out
AD
Angela Davis DSP
10h 19m · Scheduled
+ Add TaskClock Out
CLIENTPLAN TYPESTATUSCOORDINATORREVIEW
Martha HendersonInitialActiveFatou Diagne, RNMar 31, 2026
James WashingtonInitialApprovedDr. Sarah Martinez, MDJan 31, 2026
Staff Portal · Malik R.
My Schedule
‹ Jul 12 – 18 ›
Set availabilityRequest time off
SUN 12
8:00 – 4:00
Sunrise · done ✓
MON 13
9:00 – ?
Oakview · fix clock-out
TUE · TODAY
8:00 – 4:00
Sunrise Home Care
Maria G. + James T.
Starts 8:00 AM · tasks 0%
WED 15
9:00 – 3:00
Oakview · Ruth B.
Swap available
THU 16
8:00 – 4:00
Sunrise · 2 clients
FRI 17
You're free
3 open shifts match — up to $21.50/hr
Browse
SAT 18
7:00 – 3:00
Sunrise · requested ✓
Awaiting approval
WEEK TOTAL32.5 hrs scheduled AVAILABILITYOff Fri & Sun · mornings preferred Sync to phone calendar →
Staff Portal · Malik R.
Med PassStarts 8:00 AM
0 of 5 administrations recorded
MAR synced ✓
8:00 AM0/2
Lisinopril 10 mg · oralMaria G.
Metformin 500 mg · with foodJames T.
12:00 PM0/2
Insulin glargine 12 units · SCJames T.WITNESS REQ.
Vitamin D 1000 IU · oralMaria G.
4:00 PM0/1
Donepezil 5 mg · oralMaria G.🔒 Opens 3:30 PM
Every administration is time-stamped to the MAR with your signature. Refusals require a reason and notify the nurse.
Staff Portal · Malik R.
Timesheets & Pay
‹ Pay period Jul 8 – 21 ›
Pay stubsSubmit timesheet
HOURS THIS PERIOD
64.5 hrs
81% of 80-hr target · 6 days left
ESTIMATED GROSS
$1,258
Base $19.50/hr + weekend differential
QUARTERLY BONUS
$150 on track
7 of 9 qualifying weeks complete
Mon Jul 13 — missing clock-out. Confirm your end time so this entry can be approved.Fix now
DATELOCATIONCLOCK INCLOCK OUTHOURSSTATUS
Mon Jul 13Oakview Senior Living9:02 AMmissing—Fix
Sun Jul 12Sunrise Home Care8:00 AM4:00 PM8.0Approved
Fri Jul 10Oakview Senior Living8:58 AM3:01 PM6.0Approved
Thu Jul 9Sunrise Home Care7:59 AM4:00 PM8.0Approved
Agency Portal
Staff Directory
6 staff · search, filter, or import from CSV
Invite Staff+ Add Staff
Total Staff
6
Active
5
Credentials Expiring
2
NAMEROLE / TYPEPHONEEMAILSTATUS
David ChenCaregiver · HHA(305) 555-0142d.chen@brightpath.careActive
Fatou DiagneNurse · RN(305) 555-0177f.diagne@brightpath.careActive
Angela DavisCaregiver · DSP(305) 555-0119a.davis@brightpath.careActive
Malik ReedCaregiver · CNA(305) 555-0186m.reed@brightpath.careActive
Jasmine LeeCaregiver · HHA(305) 555-0163j.lee@brightpath.careOn leave
Omar SilvaCaregiver · DSP(305) 555-0128o.silva@brightpath.careActive
Agency Portal
Client Roster
21 clients across 3 locations
Send Registration Link+ Add Client
Total Clients
21
Active Care Plans
5
New This Month
2
CLIENTAGE / STATUSCARE LEVELLOCATIONSERVICE TYPESPAYER
Martha Henderson82 · ActiveLevel 2Oakview Senior LivingPersonal careFL Medicaid
James Washington74 · ActiveLevel 3Sunrise Home CarePDN · RespiteFL Medicaid
Maria Gutierrez68 · ActiveLevel 1Sunrise Home CareCompanionPrivate pay
Ruth Brooks79 · ActiveLevel 2Oakview Senior LivingPersonal careLTC waiver
James Torres71 · Intake—Maple HouseDay habilitationFL Medicaid
Agency Portal · Client Roster · Maria Gutierrez
MG
Maria Gutierrez Active Skilled nursing
68 · Female · MRN CL-10428 · Sunrise Home Care · FL Medicaid · Waiver iBudget
Print face sheet Edit client
Overview Care plan Medications Visits Documents Authorizations Care team Billing
Authorization · S5130 UC Active
38%
Used
1,284
Remaining
2,116
Units (15-min)
3,400
Care plan goals Reviewed Jul 2, 2026
Ambulate 150 ft with walker, twice daily On track
Maintain blood glucose 90–140 mg/dL On track
Independent AM dressing without cueing Needs review
DATE CAREGIVER HOURS EVV
Jul 20Amara Joseph8.0 Verified
Jul 19Marcus Reed6.5 Verified
Jul 18Amara Joseph8.0 Manual
2 items need attention
Care plan review due in 6 days · Annual nursing assessment expires Aug 12
Active medications
Metformin 500 mg
PO · BID · with meals
8:00 AM
Lisinopril 10 mg
PO · daily
8:00 AM
Atorvastatin 20 mg
PO · nightly
9:00 PM
Care team
AJ
Amara Joseph
Primary caregiver
DL
Denise Laurent, RN
Case manager
RG
Rosa Gutierrez
Daughter · guardian
Agency Portal
Open Shifts
3 open · visible to credential-matched staff only
Bonus settings+ Post open shift
Wed, Jul 16
9:00a – 3:00p · Sunrise Home Care
+$2.00/hr bonus
HHACPR
2 applicantsReview applicants
Sat, Jul 19
7:00a – 3:00p · Oakview Senior Living
+$1.50/hr weekend
DSP
1 applicantReview applicant
Sun, Jul 20
11:00p – 7:00a · Maple House
+$2.00/hr overnight
CNAMed-certified
0 applicantsBoost bonus
Also posted to the cross-agency marketplace — credentials verified automatically on claim.Marketplace settings →
Agency Portal
Incidents
State-vocabulary reporting with instant notification
Export log+ Report Incident
Total Incidents
5
Open
1
Critical
0
This Month
2
INCIDENT #DATETYPECLIENTSEVERITYREPORTERSTATUS
INC-0007Jul 15Fall — no injuryMartha HendersonMediumA. DavisOpen
INC-0006Jul 9Medication refusalJames WashingtonLowF. DiagneResolved
INC-0005Jul 6Late arrival >15 minMaria GutierrezLowF. DiagneResolved
INC-0004Jun 28Property damageRuth BrooksLowD. ChenResolved
INC-0007 requires review — state notified ✓ · nurse follow-up scheduled · family notification pending.Open review
Agency Portal
Billing & Claims
Invoices built from EVV-verified visits only
Export claimsSubmit batch
Total Invoiced
$42,318
Collected
$36,204
Outstanding
$6,114
Active Claims
4
Ready to Bill
3
Denied
1
CLAIM #PAYERPERIODAMOUNTSTATUS
CLM-1042Florida MedicaidJul 1 – 15$6,180Ready to bill
CLM-1041Florida MedicaidJun 16 – 30$5,940Accepted
CLM-1040Private payJun 16 – 30$2,120Paid
CLM-1039Florida MedicaidJun 1 – 15$4,000Denied — resubmit
CLM-1038LTC waiverJun 1 – 15$3,260Submitted
Every line item traces to a GPS-verified visit — denials down 68% since switching to EVV-backed claims.

Who we serve

The entire HCBS spectrum — and beyond

Every Home & Community-Based Service waiver line, plus private-pay and facility-based care. If you staff shifts, verify visits, and bill for care, ShiftPulse runs it.

Group homes & IDD
Residential & day programs with staffing ratios, ISP goals, and incident tracking.
Home care agencies
Non-medical & personal care with EVV, visit verification, and caregiver matching.
Home health & skilled nursing
Skilled visits, clinical oversight, care plans, and survey-ready documentation.
Multi-site networks
Centralized scheduling, billing, and compliance across every location.
Behavioral & mental health
Community support, therapy visits, and progress notes with confidential access.
Hospice & palliative
Interdisciplinary teams, bereavement tracking, and comfort-care documentation.
Pediatric & private duty
Complex-care shifts, guardian sign-off, and one-to-one nursing schedules.
Staffing & nurse registries
Credential-gated open shifts, per-diem pools, and one-tap marketplace claims.
Adult day & senior centers
Attendance, transportation, and activity logging with family visibility.
Personal care & PCAHomemaker & companionRespite careDay & residential habilitationSupported employmentSelf-directed carePrivate duty nursingNon-medical transportationCase managementVeteran & PACE programs
How it works

Live in days, not months

1
Import clients & staff
Bring people, authorizations, and credentials in from a spreadsheet or your old system.
2
Build the schedule
Drag-and-drop shifts with availability, ratios, and conflict checks — or let AI propose a week.
3
Verify every visit
Caregivers clock in with GPS-geofenced EVV, run the med pass, and file the daily report.
4
Bill & get paid
Verified visits become timesheets and claims — payroll and Medicaid billing in a few clicks.
9:41
Home· Shift starts 8:00 AM
8:00 – 4:00 · Sunrise Home Care
Maria G. + James T.
On site — GPS verified
HANDOFF NOTE
Maria slept well. Encourage fluids this morning — J. Torres, 4:12 PM
Clock In
HomeScheduleClockCareMore
Care● Starts 8:00 AM
TasksMed PassNotes
8:00 AM0/2
Lisinopril 10 mg · oralREQUIRED
Maria G.Medical
Metformin 500 mg · with food
James T.Medical
12:00 PM0/2
Insulin glargine · witness req.REQUIRED
James T.Medical
HomeScheduleClockCareMore
Care● Starts 8:00 AM
TasksMed PassNotes
9 tasks scheduled
4 required on this shift
All clients 0/9Maria G. 0/6James T. 0/4
MORNING0/4
Morning medicationsREQUIRED
Maria G.Medical
Bathing & dressing assistanceREQUIRED
Maria G.Personal care
Blood pressure checkREQUIRED
James T.Medical
HomeScheduleClockCareMore
Care● Shift ends 4:00 PM
TasksMed PassNotes
Medications2 of 2 given
Care tasks9 of 9 complete
Mood & appetiteCalm · ate well
EVV stamp8:00 AM – 4:00 PM ✓
SIGNATURE
Submit daily report
HomeScheduleClockCareMore
Shift complete
8.0 hrs · $156.00 earned
Report sent to nurse + family portal ✓
Clock Out
OPEN SHIFT NEARBY
Fri · Oakview · 7a–3p · +$2.00/hr — claim in one tap
HomeScheduleClockCareMore

Care delivery, documented with one thumb.

Med pass with dose windows and witness requirements, 267 NANDA-I aligned care tasks, and refusals captured as reason chips — no typing with gloves on. Works offline and syncs the moment signal returns.

Med Pass
Dose windows, witness flags, MAR sync.
Care Plan Tasks
Required tasks gate clock-out — nothing missed.
Daily Care Reports
Signed, EVV-stamped, sent on clock-out.
Live Pay Ticker
Earnings update as the shift runs.

Eight portals, one pulse

Everyone sees exactly what they need — nothing more.

Owners, schedulers, caregivers, nurses, families, and regulators each get a purpose-built view. Staff pick up shifts from other agencies through the marketplace — credentials verified automatically.

Agency
Operations & billing
Staff
Shifts, tasks & pay
Family
Visit summaries
Regulator
Audit-ready access
Location
Site supervision
Marketplace
Cross-agency shifts
Governed AI

AI does the busywork.
A human always decides.

Every AI feature is propose-only: it drafts from your real data, never invents a number, and never writes, approves, or files on its own. You review, edit, and accept.

Suggested care goals
Drafts goals from services & diagnoses — the nurse chooses what enters the plan.
Report narratives
Writes summaries from real visit data. You edit, then accept — nothing files itself.
Documentation review
Flags gaps & compliance risks before an auditor does — with the evidence linked.

From spreadsheets to a verified, billable operation.

One guided setup. Live in days, not months.

START YOUR AGENCY TRIAL BOOK A DEMO